An Employee Assistance Program (EAP) is a voluntary, work-based program that offers free and confidential assessments, short-term counseling, referrals, and follow-up services to employees who have personal and/or work-related problems.

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According to SHRM, an employee assistance program (EAP) is a work-based intervention program designed to assist employees in resolving personal problems that may be adversely affecting the employee's performance. EAPs traditionally have assisted workers with issues like alcohol or substance misuse; however, most now cover a broad range of issues such as child or elder care, relationship challenges, financial or legal problems, wellness matters and traumatic events like workplace violence. Programs are delivered at no cost to employees who are a part of comprehensive health insurance plans networks through employers. Services are often delivered via phone, video-based counseling, online chatting, e-mail interactions or face-to-face.

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Our EAP may also include a wide array of other services, such as nurse advice lines, basic legal assistance or adoption assistance. EAP services are usually made available not only to the employee but also to the employee's spouse, children and non-marital partner living in the same household as the employee.